PERFECT NAILS & SPA WELLINGTON

^{Salon Policies}

We’re committed to providing exceptional service and a smooth experience. Please take a moment to review our salon policies. By booking an appointment, you agree to these policies. Terms may be updated without prior notice.

Booking & Deposit Policy

A 10% deposit is required for all online bookings, including group appointments.

Deposits are refundable only if the appointment is cancelled with at least 24 hours’ notice.

Cancellations made with less than 24 hours’ notice or no-shows will result in the deposit being forfeited.

Appointment & Late Arrival Policy

Please arrive 5 minutes early to check in.

If you’re over 10 minutes late, your service may be shortened or rescheduled, and the deposit may be forfeited.

Aftercare & Warranty Policy

To ensure the best results, we offer a service warranty:

Regular Polish: Covered for 3 days
Gel Polish: Covered for 5 days
Acrylic, BIAB, SNS, Gel Builder, Gel-X: Covered for 7 days

Touch-up Terms:

Must be requested within the warranty period.
We will fix only the affected nail(s).
Damage caused by accidents, misuse, or personal habits (e.g. biting or peeling) is not covered.

Aftercare Tips for Long-Lasting Nails

Apply cuticle oil and hand cream daily

Wear gloves for housework or harsh chemicals

Avoid using nails as tools

Don’t bite or pick at your nails

Refund Policy

All services are non-refundable.

If you’re unhappy with your nails, please speak to us before leaving the salon.

Issues after leaving must be reported within the warranty period.

General Salon Policies

Children: To maintain a relaxing environment, we recommend arranging childcare before your visit.

Phones: Please keep your phone on silent mode.

Belongings: We are not responsible for lost or damaged items.

Respect: Disrespectful or inappropriate behavior may result in refusal of service.

Gift Voucher Policy

Valid for 6 months from purchase.

Cannot be exchanged for cash.

Must be presented at the time of service.

No-shows may result in full or partial deduction.

Lost or stolen vouchers cannot be replaced.